Automation

COD Order Verification

Cut return-to-origin rates by 60% in COD-heavy markets.

60%
RTO reduction
85%
Confirm within 30 minutes
$8
Logistics cost saved per order

How it works

Sends an instant WhatsApp verification to every Cash on Delivery order. Customer taps Confirm or Cancel. Unconfirmed orders auto-cancel after your configured window — saving you the logistics cost of a failed delivery.

Three steps to live

  1. 1
    Enable COD verification

    Toggle on, pick your verification window (e.g. 6 hours).

  2. 2
    Customise the message

    Approved WhatsApp template with order summary and Confirm/Cancel buttons.

  3. 3
    Auto-cancel unconfirmed orders

    Unconfirmed orders are cancelled and inventory restored automatically.