AI & Chat
AI Knowledge Base
Upload your docs, PDFs and URLs — AI learns your business instantly.
4×
Accuracy vs generic AI
68%
Support deflection rate
10 min
Setup time
How it works
Build a knowledge base from your product docs, FAQs, policies and store data. The AI uses retrieval-augmented generation (RAG) to search your knowledge when answering customer questions or drafting workflow responses — with citations.
Three steps to live
- 1Upload your documents
PDFs, Word docs, URLs, or plain text — we chunk and embed everything automatically.
- 2Connect to your workflows
Attach knowledge bases to AI workflows, chat widgets, or the AI chat feature.
- 3AI cites its sources
Every AI answer references the knowledge chunk it came from — no hallucinations.
